Privacy Policy

1. Introduction

Welcome to NexoHub ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Fill out a form
• Make a purchase
• Subscribe to our newsletter
• Participate in community discussions
• Contact us directly

This information may include:

• Name and display name
• Email address
• Password (encrypted)
• Profile picture
• Bio and professional information
• Social media links
• Payment information (processed securely through PayPal)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our platform
• Improve, personalize, and expand our services
• Process transactions and send related information
• Send you marketing and promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processing (PayPal)
• Cloud hosting (Vercel, Supabase)
• Analytics services
• Email delivery services

4.2 With Other Users

Certain information is publicly visible on your profile, including your display name, avatar, bio, and content you post. Creators' tools and their descriptions are visible to all users.

4.3 For Legal Purposes

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal process or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Investigate potential violations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take steps to ensure your data receives adequate protection.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@nexohub.app
• Website: nexohub.app